Thunderbird and Comcast

So for the $60 plus I’m paying in monthly cable internet and basic cable TV, here is an example of the fantastic customer support from Comcast:

“Thank you for contacting Comcast. I apologize for any inconvenience you may have experienced with your Mozilla/Thunderbird browser issues.

I have reviewed your e-mail and unfortunately you have requested assistance on something Comcast does not support. “

Well, okie-dokie.

Here was the problem: I couldn’t use Thunderbird, a freaking GREAT e-mail client, away from the Comcast network to send e-mail. I could receive all day long, but couldn’t send to save my life. So I asked Comcast for the settings that I needed to change to allow me to fully use THEIR service on my machine. Silly me, it’s as if I was asking for them to wipe my ass, “Sorry sir, we don’t do THAT.”

After some trial and error, here’s the fix. Comcast mo-mo’s:

Configuring Thunderbird to send Comcast mail from a site other than your home network.

Select the Tools Menu

Select Account Settings

Select Outgoing Server (SMTP)

Find the account with the following address: smtp.comcast.net, then click Edit

Change the port to 465

Under Security and Authorization, select SSL as the method of secure connection.

That’s it. Easy Cheesey.

So if anyone is pounding their head into the wall for the very same reasons, help ‘em out.

KSH